Terms of service

Mentari runs AI mock interviews, by voice or text, planned from your résumé, the role and company you name, the job description if you provide one, and research on the company from public sources. It then gives you a scorecard in which each competency score is tied to quotes from your own answers, plus a résumé review and a learning plan. The interviewer and the scoring are automated. They are opinions produced by software, offered to help you practise; they are not an assessment by, or on behalf of, any employer, and no employer named on this site is affiliated with Mentari.

You sign in with a one-time code sent to your email. You must be 18 or older. Keep your email account secure; anything done through it is treated as done by you. One person per account — sharing an account, or using someone else’s résumé as your own, is not allowed. We may suspend accounts used in breach of these terms.

Your first interview is free and needs no card. After that, interviews are sold in packs, each valid for a fixed period from purchase:

• Single — 1 interview, ₹999, use within 30 days
• Interview Week — 2 interviews, ₹1,499, use within 30 days
• Placement Season — 5 interviews, ₹2,499, use within 30 days
• Day Zero — 10 interviews, ₹3,999, use within 60 days

Packs are one-time purchases, not subscriptions; nothing renews. Prices include applicable taxes unless stated otherwise at checkout. Unused interviews lapse at the end of the pack’s validity. Refunds are governed by the refund and cancellation policy: in short, a full refund while no interview from the pack has been used. An interview is delivered when you receive its scorecard. If an interview fails because of a fault on our side it is not charged; if it is, write to us and we will restore it.

A college or institution may buy seats and enrol students. For interviews the college arranges, its placement-cell staff can see readiness and scores for their own students. The institution is responsible for telling its students this before enrolling them, and for using the data only for placement preparation. Students may also buy their own packs, which remain private to them.

You agree not to:

• upload content you do not have the right to share, including another person’s résumé or confidential employer material;
• attempt to extract, scrape, reverse-engineer or bulk-download the interviewer, its prompts or its question plans;
• use the service to harass, to impersonate an employer, or to generate unlawful content;
• interfere with the service’s operation or security, or probe it for vulnerabilities without our written permission;
• resell access, or present Mentari output as an employer’s assessment.

Your résumé, answers, transcripts and scorecards are yours. You give us the licence needed to process them to provide the service, as described in the privacy policy. The Mentari software, prompts, interview plans, question style, scoring method, site content and brand are ours or our licensors’; you may use them only through the service. Interview guides on this site that name employers are independent editorial content and are not endorsed by those employers.

We aim to keep the service available but do not guarantee uninterrupted operation; the service depends on third-party AI, speech and network providers. Interview content is generated by AI and may contain errors; use your judgement, and verify any factual claim about a company on that company’s own channels. To the fullest extent permitted by law, the service is provided “as is” without warranties of fitness for a particular purpose, and we are not liable for indirect or consequential loss, including the outcome of any real interview. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights you have under the Consumer Protection Act, 2019 that cannot be limited.

You can delete your account at any time by emailing us; see the privacy policy for what happens next. We may suspend or close accounts that breach these terms, with a refund of unused interviews unless the breach was serious.

These terms are governed by the laws of India; courts in India have jurisdiction. Questions and complaints: [email protected]. Grievance Officer: Sumit (Founder), [email protected]. We acknowledge complaints within 48 hours and resolve them within one month. We may update these terms; the date below changes when we do, and material changes are emailed to account holders.